FREQUENT QUESTIONS

The fashion industry is among the most polluting in the world. Each pair of jeans produced requires at least 30,000 liters of water, used for the double flowering of the cotton. This squeezes our planet's resources and destroying its ecosystems.

Every year 7Billion jeans are produced in inhumane conditions for workers and more and more often these garments contain plastic-based fibers which increasingly complicate the problem of disposal.

By choosing a reworked vintage garment, you invest in the principle of the circular economy, extending its life by an average of two and a half years. This slows down the sick frenzy of consumerism in fashion.

To find out more, I invite you to subscribe to my newsletter to receive immediately and for free " VINTAGETROPOLIS - the definitive guide to vintage clothing."

I research and select the best vintage & second-hand garments, making sure that the degree of wear of each one is absolutely minimal .

However, there may be small signs of wear, signs of recovery (machining, stitching, mending) or microscopic stains on the garments .

These elements help to make the garment even more unique and authentic .

I always guarantee a very high quality of materials and workmanship.

Before being available, the garments are washed, sanitized and ironed .

For any question you can contact me via the WhatsApp button on the site.

To help you understand which size to order, I have prepared the guide on how to take the measurements of a jeans you already own and you can consult it by clicking here . Once all the measurements have been taken, compare them with the size chart .

For any question you can contact me via the WhatsApp button on the site.

I reproduce every NP custom jeans ordered for you. This is because I want to minimize the waste of resources.

For this reason, production and shipping times are 15 working days for jeans.

For other unique items already produced on the store, shipping times are 24/48h with free shipping by national courier (BRT, GLS or SDA).

I provide all the safest and most popular payment methods to ensure maximum transparency and seriousness . You can pay by debit or credit card ( MasterCard, Visa ) or PayPal in complete safety.

Furthermore, to give Everyone the opportunity to dress in a unique way, you can pay for your custom with KLARNA . A European bank that allows you to pay in three convenient interest-free installments .

Naturally, even if you decide to pay in this way, your custom will be immediately put into production or immediately shipped.

For any question you can contact me via the WhatsApp button on the site.

I do not make exchanges and returns as the jeans, once ordered, I reproduce it for you.

Precisely for this reason, I provide all the information regarding sizes and measurements to ensure that you know which size to select before purchasing.

Furthermore, you can write to me 7 days a week, 24 hours a day to help you, assist you and answer any questions you may have.

To create your personalized jeans , I invite you to consult the reference page and fill in the contact form.

I will get back to you within 30 minutes to guide you step by step in creating your unique jeans.

PS: We can customize any item…even if you already own it! With your ideas and my experience we can create something truly unique that you can wear for years to come.

I have assigned each item a rating from 1 to 10. Except in special cases, such as a very worn but extremely rare item, you will not find any item with a rating lower than 7 points .

I consider the garment worthy of being sold if it reaches at least 7 points out of 10, specifically:

7/10 : small wear or imperceptible stains.

8/10 : minor wear.

9/10 : the garment is in excellent condition.

10/10 : garment in perfect condition.